So I have an idea. Since this developer is not around to "defend" people who rip into him for not providing support on a paid product of which the terms of service did not state that no technical support would be given, would it be feasible for this site's administration to remove this developer's products from the database?
It's evident that the OP did not know of Mason's reputation, ban, or instability with his products. I am not trying to back-seat administrate, I'm just kind of suggesting that in the case of proven unstable and unreachable developers, their (paid) games not be included on the site if at all possible because there's always the possibility that a clueless individual will come in here just wanting to buy a game and getting shit instead. I mean look at post 12! I'm not blaming anyone who has replied to this topic, in fact I'm not pointing at fingers at anyone but Mason and those who do what he does.
Come on Ag.net people. We want to provide high-quality games to our visitors, right? Let's not allow them to get excited, and pay money for a shitfest of mentally unstable childish drama. He or She may not have even gotten this game from AG.net either though, so I'm not blaming anyone at AG.net, just saying maybe we shouldn't even host his games. Ya know, like how we didn't host Balloon Master or anything like that that required money... today, but not yesterday, but maybe the day before.
Personally, I'll stop ripping on Mason when/if people are not able to get screwed over by his actions; his being around or not is not really a factor for me. I don't rip on him to get at his feelings, I could just as easily shoot a scathing dm over on Twitter if I wanted to do that.
If you have issues with Scramble, please contact support at the link below. I check here at least once a day, so this is the best avenue for submitting your issues and bug reports.
https://stevend.net/scramble/support