@conundrum:
I'm glad you brought the Emanual example here because that's a perfect example of why logs don't lie.
Why do you think he got his inventory back? Not because he begged for it as you put it, because he was actually right. Yes we had a misunderstanding at first and the way I reacted after looking at the logs was not the best way to handle this and I do recognize that and something to keep in mind in future when dealing with people, however when I re-read his messages I realized what he was talking about and looked at the logs again and he was right. so I retracted from my statement and also restored his inventory.