I used the internet explorer version and can confirm that the service has not worked for several months at least. I have since then canceled my subscription to the service and removed Captcha Be Gone from my system.

From now on, when I encounter a Captcha I'll either try the audio version if it's offered, or call Aira to get some sighted help to solve it.

I had my doubts about this service when it first came out because it's by Accessible Apps, the same people that produce Q Read, and while they are timely in fulfilling orders, their tech support is non existent. I have tried to contact them a number of time for help with some issues with Q Read and have yet to receive a reply from them.

Now I no longer use any of their products and will not buy anything more from them.

In my view their products are abandonware that they keep selling to milk as much as they can from them.

yeah I can confirm that captcha be gone isn't working, atleast it wasn't when I tried to subscribe to it a few weeks ago. It seems that the only remaining option is rumola which works as expected for me.

I tried Rumola, but found their approach for implementing it for Internet Explorer isn't very reliable in that if often fails to find the Captcha to be solved.

@Orko: What issues have you encountered with Q Read? I have been using Q Read for a while now and I have to say that the only issue I have had is that it hasn't been recently updated; other than that it works like magic.

My biggest problem with Q Read is that it takes about a minute to start up. I know it's not my computer because every other program on it starts up very quickly with almost no waiting. Only Q Read has this start up lag.

For Acrobat Reader I use version 9.5 which is the last version before version X was released. From my experience every version of Reader from version X onward has just become more and more unstable with each new version. Version 9.5 at least doesn't crash or lock up every time you use it, and it's reasonably accessible.

I too will never buy another product from Q, or accessible apps. The guy on a personal level is a complete tool, on a professional level, is uncommunicative, long in releasing updates, and rude even on business inquiries.

@jaybird

Yes, I have Eloquence for Windows. A couple of games that I have installed use the SAPI voice also have start up lags but since they are games and not something I wanted to be more productive, I was willing to live with the lag, plus I knew where their lag was coming from. I didn't know that Q Read did anything with the SAPI voice or I'd have figured that out too.

We seriously need Eloquence for Windows without that gawd damn Themedia DRM! Not only is Accessible Apps technical support non existent, so is Code Factory's, I've never gotten a reply to any of my inquiries from them either.

@Draq

AS it turns out, it was rather easy to dispose of those context menu entries, they were in the registry at HKCU\Software\Microsoft\Internet Explorer\Menu Ex or something like that. Still, the uninstaller should have removed them.

Billing history works fine for me. Clicking the link to cancel also works, although I didn't actually hit  the confirmation to cancel.

Yeah, it no longer works with firefox, it's like, the entire  add-on it self has stopped working.
As with chrome, it no longer works as well, the add-on is there, but it gives wrong results last time I tried it.
As far as I can remember, it can only work with explorer, but from what you guys have already said, it looks like it doesn't work on explorer as well anymore.
I will cancel my subscription now, hopefully that works at least.
Update:
I have managed to cancel it, I can confirm that at least canceling the subscription works.
There is something else as well, when I wanted to cancel the subscription, it says that I will not be able to solve any captcha after the cancellation.
Not like it works, but my subscription should be active until the next billing date at least, since I paid for an entire year right?

@Master Chief

You would think so but apparently not. I'll just chalk it up to yet another reason to avoid Accessible Apps.

@ryok

If you know when you were last billed by Captcha Be Gone and for how much, your card company should be able to find the charge in their records for you. Might be worth a shot, worst that can happen is they'll tell you they can't do that.