@sneak: I am familiar with how advocacy works, thank you very much. And the only company that was worse to deal with than Valve was AOL. Even in large gaming companies like Sony, EA, or Nintendo, you can at least eventually find a human to speak with who works on products and understands what you're talking about. They aren't willing to do anything, of course, but at least you know you've made someone in middle management vaguely aware of the issue, and maybe laid some groundwork. If you can find any human at all at Valve who will speak to you, and isn't just a minimum wage employee reading a script at a call centre, you are a better man than I. Or woman, as the case may be. I mean you're a better woman than I am a man, not that I may be a woman. Ah, you know what I mean.
The problem with Skullgirls is that I'm having trouble understanding why I should rejoice that I can now give Valve 30 percent of the money that LabZero deserves, for an accessibility failure like Steam. If I could give LabZero all the money, and skip steam, I would be celebrating with everyone else. But I can't, so I'm not. And I won't give Valve one thin dime for the services they provide, like making it difficult to play the fully accessible game I just purchased. And I don't think anyone else should either. The fact that LabZero gets caught in the crossfire, when all they were trying to do is good, is really sad and unfair. But life isn't fair. The only good things that could come from this in my mind are that Valve feels some pressure and improves things, or that LabZero learns that Steam is stopping them from making a fully accessible game and can find a human being at Valve to complain to. I'm convinced that media articles, and topics like this, that give the impression that steam is now fully accessible to the blind, are bad for us, bad for developers, and in the long run even bad for Valve themselves.