2020-05-20 19:33:21

Hello! I have an echo dot 3 rd gen. I've resetted my device, connected to the 5g router and all that, but alexa won't play any music, sing a song or nothing like that. Everything else works fine. Is there a problem with Amazon's server or what is going on?

Best regards: Marco

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2020-05-22 19:21:21

What happens when you try? Do you get an error? Is there anything in the Alexa app that indicates there is a problem?