2019-02-08 20:25:25

I vent to playroom, and typed my username and password, when I press entered, it says incorrect username or password: but i'm sure I typed correct password! what can I do! I need my account: also, I forget my e-mail address which that I registered this account with

2019-02-09 01:41:43

The only thing you can do is contact them and see if they can do anything on their end.

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2019-02-09 07:22:22

thanks for help

2019-02-09 16:56:10

Maybe you didn't log in for long time and they deleted your account. Every account that isn't used for six months get deleted. Or recreate your account. Or simply send a reset password request to your email address.

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2019-02-09 19:22:00

I used my account on thirsday

2019-02-09 20:20:33

Then try to contact Aminiell, he may able to help.

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2019-02-09 20:42:43

who's aminiell?

2019-02-13 02:41:39

Not true about that 6 months thing. I've gone about 8 months and my account is fine.

I am the blind jedi, I use the force to see. I am the only blind jedi.

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2019-02-13 03:20:24

I think it's a year rather than 6 months.

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2019-02-13 08:56:14

Do they not have any contact info on their website?

Best regards SLJ.
If you like the post, then please give it a thumps up.
Feel free to contact me privately if you have something in mind. If you do so, then please send me a mail instead of using the private message on the forum, since I don't check those very often.
Happy gaming... :D

2019-02-13 11:52:13

Wow, a year? Sorry for the wrong information then, many years ago when they told me it was 6 months or so. And Aminiel, is the developer of playroom.

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2019-02-13 12:29:05

I'v sent them an e-mail, didn't got any answeres

2019-02-13 15:42:22

Even if they answered to your email, there's nothing they could do if you forgot your password, other than reset it for which you will again need your email. Sorry but otherwise it would be too stupid, you say hey it's me but I forgot the password while in reality you gave some other username. You should always keep your email up to date on websites where you have registered accounts, and Playroom allows you to change your email.

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