2017-09-20 22:50:44

Hi all,

Hopefully someone here can help. Whenever I watch a video on youtube, the controls such as pause, mute, and the volume slider disappear after a few seconds. I then need to hover the mouse on the controls for them to reappear once again. I never faced this issue before and I'm using the html5 player. I'm using chrome, however the same problem occurs using internet explorer. Pretty frustrating so I'm hoping someone has a solution for me. Thanks in advance

2017-09-20 23:42:22

Hi.
That's strange. On both ie and firefox I use youtube and it works fine. I usually just use the keyboard and navigate through the buttons by pressing b and shift + b. This works with both jaws and nvda. I don't know why they would be disappearing unless you pressed the button for theater mode. In that case press the button to turn theater mode off and you should have your buttons back.
Hth.

Guitarman.
What has been created in the laws of nature holds true in the laws of magic as well. Where there is light, there is darkness,  and where there is life, there is also death.
Aerodyne: first of the wizard order

2017-09-20 23:52:19

Unfortunately, I'm really using the default view and it still makes those buttons disappear after 5 seconds. When the video is paused, the buttons stay there, however after pressing play they go away after 5 seconds.

2017-09-21 00:04:41

Well I noticed youtube changed their interface last week, maybe it has something to do with that. Although that's an odd bug for it to have. I just tried youtube and I'm having the same problem. So it's not just you. I would let google know. Also try the nvda review mode or the jaws cursor and see if that works.

Guitarman.
What has been created in the laws of nature holds true in the laws of magic as well. Where there is light, there is darkness,  and where there is life, there is also death.
Aerodyne: first of the wizard order

2017-09-21 00:11:23

Thanks for letting me know, glad that I'm not the only one dealing with that. For now I just use insert+z to turn off the virtual cursor and use different hotkeys such as space and the arrow keys to accomplish what I want, so hopefully this helps others for now.

2017-09-21 00:35:18 (edited by flackers 2017-09-21 00:43:46)

If you don't already know, there are keyboard shortcuts for the youtube player. Alt k plays/pauses. Alt j and k rewind and forward, and I think alt m mutes.
Though I just went to youtube and as well as the play controls not being there, the shortcuts aren't working either. Hope this resolves itself or youtube is going to be a pain.

2017-09-21 00:43:03

Didn't know about those, thanks a lot!

2017-09-21 00:44:51

I just edited my comment as the shortcuts aren't working at the moment with the play controls not being there. Hope this gets sorted out soon.

2017-09-21 00:49:56

It's not working because you don't need to use alt. You just use k, l, j and so on. Of course, first turn virtual cursor off in jaws or browse mode in NVDA.

2017-09-21 00:56:53

@flackers well, strange because they all work for me.
Alt+j rewinds,
Alt+k play/pause
Alt+l fast-forward
Alt+m mute

2017-09-21 01:09:50

I beleive the bar disappearing is a visual feature designed to not obstruct the lower half of the screen while the video is playing, there's a list of the keyboard shortcuts over [here], although some shortcuts may differ based on the browser.

-BrushTone v1.3.3: Accessible Paint Tool
-AudiMesh3D v1.0.0: Accessible 3D Model Viewer

2017-09-21 01:34:35 (edited by flackers 2017-09-21 01:36:49)

It's working again now. Alt wasn't the reason it wasn't working. It works in jaws using alt if you don't want to turn off the virtual cursor to disable the quick nav keys.

2017-09-21 04:06:12

This is definitely a new thing, I was on youtube like 2 days ago and this wasn't happening but I've seen it too today. If using NVDA, just toggle to focus mode on where the player would normally be, and the keyboard shortcuts will work.

"You know nothing of death... allow me to teach you!" Dreadlich Tamsin
Download the latest version of my Bokura no Daibouken 3 guide here.

2017-09-21 16:53:47

Hi,
What's new in YouTube's interface now? Someone said it was changed last week, apart from this control thing?
Also, do you think this could just be temporary and we might be able to get these controls back?

2017-09-21 19:07:57

Yo folks! Well, I'm facing the same issue, the subscription and notification process is easier though. But how about commentary? I can't find where the commentaries are after the change.
Best regards, Haramir.

The true blind is the one who refuses to see.

2017-09-21 22:05:53

I have noticed this issue myself. Very annoying.  I use youtube so much in my day to day life.

2017-09-21 23:13:18

I wish there was a way to contact them about this issue but I haven't found anything

2017-09-22 00:05:07 (edited by magurp244 2017-09-22 02:19:04)

The link I posted above has contact information regarding accessibility issues, their Accessibility Form is [here], and the Accessibility google group is [here].

edit: There's also the youtube help forums [here].

-BrushTone v1.3.3: Accessible Paint Tool
-AudiMesh3D v1.0.0: Accessible 3D Model Viewer

2017-09-22 03:53:37

Hello again folks. I've answered the form, and I also discovered that if you access your youtube profile, you can ask to return to the older version of youtube. Going to test it soon. Firgers crossed. smile
Best regards, Haramir.

The true blind is the one who refuses to see.

2017-09-22 14:43:42

Hi,
I did the older YouTube thing a while back, but can someone please provide instructions, in case I have to do this again? I remember it was a little fiddly to get it back.

2017-09-24 17:24:44

Well guys, good news, I think it has been fixed. Please confirm on your side.