I've dropped the support team a mail since I'm going to try the game. i've also deleted that account selling person since I think he was likely a spambot. hopefully we'll see some access changes, particularly to the tutorial.
I've given the game a try myself, and while the tutorial was annoying I did get through it mostly by finding the button and hammering, however since the tutorial basically gave you only one button choice and since all the buttons in the game have down right whacky lables, I'm still not really that sure on how to play that much. I started the jungle map, and while I could fight an enemy monster successfully and find it's hp, I couldn't determine what monster it was while I was fighting it or how effective my attacks were, indeed I don't really know the difference betwene burn and strike.
I also wasn't sure on the map whether what I was seeing was chat from other players or in game npcs, indeed I'd quite like to hide the chat while I get used to the in game screans since the button labelling is down right wonky.
I think however the thing which gets up my nose most is vo being sluggish, this is the most slowdown I've seen from vo, and that combined with less than informative lables doesn't really help much.
That being said, I do rather like some of the ideas behind the mechanics, even though I don't really know how breeding and synthesis is supposed to work and am only barely getting the knack of battle, and the gameboard zones with their dice.
I'll give this one another try, but labelling would be great and I really do hope the developers get back to me on this.
With our dreaming and singing, Ceaseless and sorrowless we! The glory about us clinging Of the glorious futures we see,
Our souls with high music ringing; O men! It must ever be
That we dwell in our dreaming and singing, A little apart from ye. (Arthur O'Shaughnessy 1873.)