One reason why I don't use Uber is because before they got a license to operate in a local county, they told their drivers to work anyway and if they got cited the company would pay the fine for them. Besides not being a proper, much less legal, way to run a business, the citation doesn't show up on the company's record but shows up on the driver's record instead and the driver is never compensated for taking the hit.

There is also the problem of their corporate culture of sexual harassment against women in the work place as well as reports of the work place being generally hostile towards women. I'm not going to encourage such bad behavior by using their service.

And then there's the issue of drivers refusing to accept blind passengers with a service animal. Regardless of whether the blind customer complains or not, it's just plain wrong and damned inconvenient to have to find a driver who will take you.

And finally there are all the reports of rides gone horribly wrong. Like the driver that decided to start shooting people as he made his Uber rounds, or the driver that did personal errands while transporting a passenger, the passenger eeventually got out of the car when the driver stopped for a traffic light and even though they never got to their destination via Uber they were charged for the ride anyway. Now just imagine being a blind person in that situation.

Uber says they do background checks before accepting a driver, but with all those reports of problem drivers, one has to wonder about the truthfulness of that statement.

Thanks, but no thanks, I'll stick to using taxis. Except for one driver who took a personal call while transporting me and ended up missing turns by several miles and then charged me for the extra mileage, I've had no real problems with them. They might cost more than Uber, but at the end of the day, when I get to where I want to go without any problems or worries, I consider it money well spent. And that distracted driver? He's no longer driving a taxi, he lost his taxi driver's license after I complained.

As far as I'm concerned, Uber has a very long way to go before they'll ever reach the level of trust taxis have already earned.

Why would this topic have to be a flame war? If every one who posts a message here simply says why they use or don't use Uber and respects every one else's choice, there shouldn't be a problem. And for those who insist on creating a problem, there's always the ban hammer.

I don't use Uber because I live in the boonies and there's nothing to do besides Wal-mart and occasionally the movies, and there are easier ways ATM. Also, all I hear about Uber is blind people on Twitter complaining, and Libertarians on Facebook and Reddit complaining about regulations. So it's not especially encouraging. This could change, of course. I maintain that the US are big enough that we could all have bubbles with very little overlap, so when I want to know what the situation is, I try to localize my research. Berkly isn't Memphis isn't Orlando isn't Cleveland isn't Ann Arbor, and within each of those cities are more bubbles that remain unaware of the bubbles within the same neighborhood. I'd go so far as to say that a huge number of online conflicts come from people in different bubbles failing to realize the extent of this.
But, eh, what do I know? I could be misled by my bubble.

Anybody can get on social media and say pretty much whatever they want regardless of whether the story they tell is true or not.

The news media, where I get my information about Uber from, at least tries to verify that the story is accurate before they broadcast it nationally or even locally.

When I see messages like #4 who claim to have had nothing but bad experiences with a service that I've had only one bad experience with, I have to wonder what the drivers on the receiving end of those negative remarks would say about the passenger making all those negative claims. You're right, there are cameras in cabs, and their not just for passenger safety either. just as there are bad drivers that shouldn't be driving, there are also equally bad passengers too.

I'm not suggesting that anyone here is a bad passenger, but to be fair, all we are getting here is one side of the story. I think it would be interesting to hear how much the picture changes when the other side of the story is told.

Hi,
I am not entirely sure of the reason for this, but from what I am hearing, Uber have recently had their license revoaked from London in the UK, and hearing about Uber not accepting guide dogs, also does not want make me want to use them, even though I don't have a guide dog. So, these two things have made me feel very much against Uber, and I would rather use a taxi. Luckily, where I live, there isn't much of a problem when it comes to longer vs shorter routes.

The thing is Every time I ever used Uber in little rock I never had any problems with it. The drivers were nice and they even helped us out. I have never used lift so I don't know about them. But I don't think a place of work or even a ride sharing app should have to take you any ware just because there is something in the ADA. I my self am against the ADA because I feel it never goes far enough. It failed to educate the sighted world about the blind. And just because your a protected class of persons doesn't mean you should get special privileges. Now this entire thing was because maybe what 5 people got denied for service because of there dogs. But there also those persons who think everyone should have a dog and that guide dogs are the greatest thing sense sliced bread. I wouldn't  trust my life to a animal that sniffs its own butt. I feel that some blind people think there intitled to everything just because there blind. But I digress. I guess I don't like a lot of people in the blind world they seam like a bunch of snobs. But then just because you get denyed in one city doesn't mean your going to get denyed by every single driver in that city or any other city. Oh and yes I would really like to know how these blind people were treating the drivers. What if the driver could get sick do to dogs did the blind person ever think about that or did they just wine and pout. I'm not saying that every driver is bad but I guess your going to get something like that when you release things to the public.

OK, i could say a lot of things here. But lets keep it to some simple points.
Discrimination: Is it discrimination to say nno to a blind person with a service animal. Yes  absolutely. Unless that driver  has  an allergy or the dog in question has a history of bad behaviour in a car. Rejecting them on the reason alone of not wanting to take that animal is discrimination.
Does the behaviour of the blind person  involved matter. Well yes. but  unless the the driver has taken them before and had a bad experience with them. The behaviour of such a passenger is unknown.
Does the wining  do more harm then good? Well first can we just address the hypocrisy of saying you don't want a flame war right before suggesting that a bunch of people are wining is pretty solid their. But i would suggest that addressing discrimination in any form is a good thing at any level. If uber drivers taxi drivers and such are rejecting all blind people on the words of  a few. I bring you back to that hole discrimination thing again.
People will have good experiences. Some will have bad. I would also be willing to bet some blind people make shitty passengers.
But these services allow  many blind people to main tain  some level of independance. So attempting to take that away  is just not right!

Perhaps you should take the time to learn what a word means before suggesting that its  being used incorrectly.

the unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex.

this is why I either A, I audio-record all of my rides, or: B. Video-record some rides if there is any reason to believe there is going to be a problem.
Again, I can't give this as legal advice, but I heard that in most places, audio-recording can be made legal as long as the parties are consentual, which could even be you yourself, which sort of sounds backward but okay. If nothing bad happens, I delete the recording and move on. If something unusual did happen, I'd keep the recording so I'd have evidence that could be useful.
So far, nothing like this has happened yet. I was never dropped off far away from my house before. I made sure of that.

Dark makes a very good point here. When I call for a taxi, I always call a favorite company, by now they and their drivers know me and we all get along very well. Although I usually only need the driver to tell me where we are in relation to my destination so I can get to the building on my own, most drivers will at the very least follow me on foot to make sure I get to where I'm going. If I'm going to a destination for the first time, I'll usually ask the driver if they'd mind helping me find the door, and I've never had one refuse.

I believe that much about your experience depends on how you treat your drivers, they are people to and are deserving of at least some respect and consideration. Although I'm not extravagant, I do make it a point to give the drivers a decent tip. The drivers at the taxi company I use know this and are always friendly and helpful and don't try any shady tricks like taking the long way to pad the fare.

I used to use the local parra transit but stopped when I found out that they contract with taxis to provide the transportation and are always telling passengers not to tip the drivers. Knowing that, most taxi drivers would try to avoid having to take parra transit passengers, and I don't blame them.

I used to use a different taxi company, but after encountering that distracted driver that charged me for his mistakes, I switched to the company I'm using now, after complaining to the old company about the driver. Apparently I wasn't the first complaint they got about him because they fired him and submitted whatever report they had to to have his taxi driver's license revoked.