CrystalD, as one of those occasionally snarky people myself, I can tell you that when I do it, it's because I'm seeing a question that's been asked and very likely answered multiple times before. I have no problem if someone's stuck or asking for help in general, but if they want help, I expect them to at least perform their due diligence and have a dig before seeking help. I don't demand it, I hope for it. I try not to be downright snarky, mind, but I can be firm. But beyond that, positivity is what I'm here for. If I can, say, teach a forum user to use the search feature, I might empower them down the road when they have a new question.
https://www.dropbox.com/s/z8ls3rc3f4mkb … n.txt?dl=1